How to Pack a Parcel for International Shipping

Choose the right box

The outer box is your parcel's first line of defence. A strong corrugated cardboard box is ideal for most shipments.

• Use double-walled boxes for heavy or fragile contents.
• Pick a box that leaves a few centimetres around the items for cushioning — but not much more.
• Avoid very old, soft or damaged boxes, and remove previous labels and barcodes.
• Do not use bags or sacks for items that can be crushed.

Wrap and cushion every item

Items should not be able to move or touch each other inside the box. Wrap them individually and fill all gaps.

• Use bubble wrap, foam sheets or crumpled paper for cushioning.
• Place heavier items at the bottom and lighter items on top.
• Leave at least 5 cm of cushioning between fragile items and the box walls.
• Give the box a gentle shake — if anything moves, add more filling.

Pack fragile items with extra care

For glassware, ceramics, framed photos and electronics, use the box-in-box method: pack the item securely in a smaller box, then place that box inside a larger one with cushioning all around. Mark fragile items when you book so we can advise on the best service, but remember that careful packing is still the most important protection.

Protect against moisture and leaks

• Place clothing, documents and textiles in plastic bags to protect against rain or humidity.
• Seal liquids and oily foods in leak-proof containers, then in two zip-lock bags.
• Tape lids and caps shut, and keep bottles upright.
• Check whether your liquid is allowed at all — perfumes, sprays and flammable items are usually restricted.

Food shipments need extra care; read our guide on sending homemade pickles to the USA.

Seal the box properly

Use strong packing tape at least 48 mm wide and apply it using the H-taping method: one strip along the centre seam and one across each edge, on both the top and bottom of the box. Avoid string, rope or paper tape, which can loosen or tear in transit.

Label clearly

• Write the recipient's full name, address, postal code and phone number clearly.
• Include your own name and phone number as the sender.
• Place a copy of the address and contents list inside the box, in case the outer label is damaged.
• Keep one label on the largest flat surface of the box.

Keep a record of the contents

Before sealing, note every item with its quantity and value — you will need this for the customs declaration. Photos of the packed box can also be helpful. Our article on documents required for international courier explains what else you should prepare.

Common packing mistakes to avoid

1. 1Using a box that is far too large, increasing the volumetric weight.
2. 2Leaving empty space so items shift and break.
3. 3Packing liquids without leak-proof sealing.
4. 4Sealing the box before confirming whether an item is restricted.
5. 5Writing an incomplete address or missing the recipient's phone number.

Not sure how to pack something unusual? Our team can guide you when we schedule your free pickup for international or domestic courier.